Facebook Groups Done Right Comments
We’ve discussed the idea of creating Facebook groups and pages promoting discussion about clients and their industries. I don’t know about you, but I’m not very active in most of the Facebook groups I belong to. I have a feeling that is the case for most Facebook users so I want to dig deeper into this particular tactic with a relevant case study to see if we could develop it into an effective approach.
Case Study: The Social Mobile Group
The Social Mobile Group serves as a good example of groups done right. Below are the methods they are applying to make this a continuously active and growing community:
- Rotating Group Officers: Involving people in the content creation and sharing process is essential for a group’s success. The creator of the Social Mobile Group applied a rotating system for group officers in which every three months or so he asks the community for volunteers to help develop the group. These rotating group officers are in charge of posting links for relevant news and articles, inviting friends and interested colleagues, suggesting new ways to push the group forward and generally helping to keep things moving. Since the last change, the group has gained 150 members and it is currently pushing 1,200.
- Relevant Discussion Topics: Their most recent discussion topic asks members to list good mobile sites and blogs. This topic is a great example of a useful resource for outreach and learning.
- External Site: I always find groups with external sites to be more legitimate. In this group, they created http://socialmobilegroup.kiwanja.net/, a site that mirrors the Facebook group (a snapshot of the group’s public profile) and provides links to the group on Facebook as well as an external members’ directory.
- External Member Directory: http://socialmobilegroup.kiwanja.net/members.htm the members’ directory also mirrors the Facebook group and it provides a brief bio, link to Facebook profile, and links to blogs or company sites for all the members who choose to be featured in the directory.
Applying the same social methodology used in the Social Mobile Group for your clients or causes would be an effective tactic to begin positioning them as thought leaders in their space. My first instinct is to go with a Facebook group and, once the conversation is going, explore creating a branded page for a more product or service (or cause) specific conversation. Brainstorm ideas for Facebook group names, editorial process, images and copy when talking about creating a blog for your clients. The external sites for the Facebook group would be a community building supplement of a client’s blog.
About the group: The Social Mobile Group was created by Ken Banks, founder of kiwanja.net, developer of low-cost, sustainable ICT solutions for local, national, and international non-profit organizations. Kiwanja.net developed FrontlineSMS, a free, text messaging application available for download by non-profits through his FrontlineSMS website. His new Facebook group is an attempt to bring together those interested in exploring the potential of mobile for non-profits. He has succeeded in raising awareness for his cause through the group, but what’s most significant in this case is the formation of a growing community discussing all sorts of trends and news. Ken Banks is promoting his site within an ongoing conversation, making his push seem as valuable content within a relevant conversation.
Below is an insightful response from Facebook in regards to groups and fan pages:
Hi Yianni,
Thanks for your email. You may, however, wish to consider creating a Page, since we no longer offer Sponsored Groups. A musical artist, business, or brand can create Facebook Pages to share information, interact with their fans, and create a highly engaging presence plugged into Facebook’s social graph. These Pages are distinct presences, separate from users’ profiles, and optimized for these presences’ needs to communicate, distribute information/content, engage their fans, and capture new audiences virally through their fans’ recommendations to their friends. Facebook Pages are designed to be a media rich, valuable presence solution for any artist, business, or brand that can be integrated seamlessly into the user experience with socially-relevant applications.
To create a Page, please visit http://www.facebook.com/pages/create.php or simply click on the ‘Create a page for your business’ link at the bottom of any Page. You can send the fans of your Page updates about changes you have made to the Page, but they will not see information in their News Feed. We do not provide app or Page design services.
Let us know if you have any further questions.
Thanks for contacting Facebook,
Ryann
Customer Operations
Facebook


